Privacy Policy

At Vatella, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you visit or interact with Vatella:

  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
  • Automatically Collected Information: We automatically collect information about your device, browser, IP address, and browsing activities on our site (e.g., the pages you view, how long you stay, and your interaction with ads).
  • Cookies: We use cookies and similar tracking technologies to enhance your shopping experience, collect statistical data, and provide targeted advertisements.

2. How We Use Your Information

Vatella uses your information for the following purposes:

  • Order Processing and Delivery: To fulfill your orders, process payments, and provide customer support.
  • Personalization and Marketing: To personalize your shopping experience, provide relevant content and product recommendations, and send marketing communications (with your consent).
  • Website Improvements: To monitor website performance, troubleshoot technical issues, and improve our services and features.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect the security of our site and customers.

3. How We Share Your Information

We only share your information with trusted third parties necessary for running Vatella’s services, including:

  • Service Providers: We may share your data with third-party vendors who help us with payment processing, order fulfillment, shipping, and customer service.
  • Advertising Partners: To improve our marketing efforts, we may share your information with advertising partners to provide you with personalized ads.
  • Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests from public authorities.

We never sell your personal information to third parties.

4. Your Rights

You have several rights regarding your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt out of marketing emails by following the unsubscribe link in our communications or by contacting us directly.
  • Data Portability: You can request to receive your personal data in a structured, commonly used format.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and business purposes. This includes retaining your information for accounting, compliance, and dispute resolution purposes.

6. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with an updated “Last Revised” date. Please review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Email: lisa@vatella.com

By using Vatella, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy while providing a seamless and personalized shopping experience.